Our August Excellence In Caring Featured Winner Is Brent
Brent, in our DME department, did not hesitate to step up to the plate when a client needed help with supplies that a competitor could not ship in a timely manner to an injured worker. After reaching out to multiple suppliers and personally contacting the injured worker, Brent was able to rush the urgently needed supplies to their home.
The client replied, “Brent, you are just wonderful! I cannot even express how much I appreciate the updates, your detailed information, and your follow-up with our customer! As a heads up, we will be switching over all his supply orders to Carlisle Medical!” Thank you, Brent, for your outstanding efforts that show our customers we truly care! You rock!